Seraphine Kensington Olympia Hotel
7.6Rating
Very GoodRated by Guests
697Reviews
What to expect
Pros
- 🌟Friendly and helpful staff, like Aranit, who go above and beyond for guests
- 🛏️Comfy beds ensuring a good night's sleep
- 🥐Delicious continental breakfast with a good variety of options
- 🚇Convenient location near public transportation and shops
- 👨👩👧👦Family-friendly atmosphere with amenities suitable for families
- 🔧Prompt resolution of issues, such as the staff fixing a broken bag quickly
- 🔝Excellent customer service that exceeds expectations
- 👌Good value for money considering the location and services provided
- 🍽️Nice selection of restaurants and eateries nearby
- 👍Clean rooms and well-maintained facilities
Cons
- 💤Rooms not soundproof, allowing noise from outside or other guests
- 🕯️Some areas of the hotel need upgrades or maintenance, like worn-out carpets
- 🚪Doors or elevators not functioning properly, causing inconvenience
- 🚰Issues with hot water supply or water pressure in showers
- 🛁Hygiene issues in bathrooms, like uncleaned stains or odors
- 🍳Limited or average breakfast options, lacking variety or hot meal choices
- 💸High prices for certain services or amenities compared to the overall experience
- 🌆Rooms or views might not meet expectations in terms of size or aesthetics
- 🦟Hygiene concerns such as flies in the room or cleanliness issues
- 🔇Lack of amenities or services that may be expected for the price range
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Stop at Best Western Seraphine Kensington Olympia Hotel to discover the wonders of London. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, are at hand. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, heating, desk to ensure a restful night. The hotel offers various recreational opportunities. Convenience and comfort makes Best Western Seraphine Kensington Olympia Hotel the perfect choice for your stay in London.
Where you'll be sleeping
20 m²
Superior Double
1 double bed
18 m²
Standard Double
1 double bed
21 m²
Triple Room
1 single bed and 1 double bed
15 m²
Executive Single
1 single bed
13 m²
Single Room
1 single bed & 1 single bed
Executive
1 double bed
Double/Double - Executive
Room Assigned on Arrival
Standard
Deluxe Double Room
1 double bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.