The Charles Hotel
8.1Rating
ExcellentRated by Guests
86Reviews
What to expect
Pros
- 🍽️Outstanding dining experience with delicious food
- 🌺Beautifully landscaped grounds and gardens
- 🛏️Comfortable and cozy rooms with unique decor
- 👨👩👧👦Friendly and welcoming staff providing excellent service
- 🚗Convenient location close to downtown and attractions
- 🍷Great wine pairing options and elegant dining atmosphere
- 🎩Charming historic ambiance with tasteful design
- 🌟Immaculately maintained grounds and rooms
- 🎁Special amenities for pets and thoughtful gestures for guests
- ☕Delicious breakfast and elegant presentation of meals
Cons
- ❄️Issues with room temperature control and heating
- 🛋️Some rooms showing wear and could use updates
- 🍳Inconsistent breakfast service and delays in food delivery
- 🚪Lack of privacy on balconies and noisy surroundings
- 💸Perceived as overpriced for the value offered
- 🕰️Slow response to maintenance issues and room complaints
- 🍽️Confusion or issues with meal orders and dining experience
- 🧹Housekeeping standards could be improved
- 🛎️Lack of empathy or understanding from certain staff members
- 🚙Limited or inconvenient parking options for guests
What this place has to offer
Services and conveniencesElevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Where you'll be sleeping
19 m²
Deluxe Room, 1 Queen Bed
19 m²
Deluxe Queen Room
1 queen bed
23 m²
Premium Room
1 queen bed
23 m²
Premium Room
Basic Room, 1 Double Bed, Non Smoking
Basic Room, 1 Double Bed, Non Smoking
1 double bed
Double Twin Room
Double Economy
Premium Room
Premium Double Room
What other guests say about this hotel
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