View
Exterior view
View
Exterior view
View
Lobby
Reception
Lobby
Entrance
Lobby
Lobby
Lobby
Reception
Reception
Lobby
Premium Lake View Room - View
Cau The Huc - 180 m from property
Hoàn Kiếm Lake - 440 m from property
Uncle's Ho Mausoleum - 1.95 km from property
Tran Quoc Pagoda - 2.19 km from property
West Lake - 3.61 km from property
San City View Double or Twin Room - Bed
Senior Suite with Balcony - Bed
Deluxe Double Room - No View - Bed
Senior Suite with Balcony - Room plan
Deluxe Double Room - No View - Room plan
Bar/lounge
Bar/lounge
Balcony/terrace
Restaurant
Family Connecting Rooms - Bed
Food and beverages
Restaurant
Restaurant
Restaurant
Restaurant
Bathroom
Restaurant
Spa
Balcony/terrace
Spa
Bar
Balcony/terrace
Food and beverages
Spa
Facilities
Bar
Restaurant
Food and beverages
Food and beverages
Restaurant
Facilities
Restaurant
Spa
Facilities
Bar
Bar/lounge
Family Connecting Rooms - Bed
Food and beverages
Food and beverages
Food and beverages
Restaurant
Bar
Restaurant
Facilities
Bar
Food and beverages
Food and beverages
Food and beverages
Restaurant
Restaurant
Food and beverages
Spa
Spa
Food and beverages
Food and beverages
Spa
Spa
Food and beverages
Food and beverages
Food and beverages
Food and beverages
Restaurant
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Food and beverages
Facilities
Spa
Food and beverages
Bar
Bar
Bathroom
Premier Connecting Rooms - Bed
Bar
Bar
Premier Connecting Rooms - Room plan
Bar
Restaurant
Restaurant
Deluxe Double with Window - Bed
Restaurant
Food and beverages
Food and beverages
Food and beverages
Guestroom
Bar/lounge
Bar

San Grand Hotel

Hanoi, Vietnam

No. 2 Cau Go Alley, 100000

9.5Rating
ExceptionalRated by Guests
1,379Reviews

What to expect

Pros

  • 🌟Exceptional customer service from staff like Lily, Ruby, Kylie, and Daniel
  • 🛏️Comfortable and clean rooms with high-quality beds
  • 🍳Delicious breakfast with ample choices
  • 🏨Convenient location near main attractions and the lake
  • 🎶Live music and great views at the Avengers themed Sky Bar
  • 👍Friendly and helpful staff throughout the hotel
  • 🍜Good quality and tasty food, especially the pho
  • 🌅Stunning views from rooftop bar and rooms facing the lake
  • 🛠️Modern facilities and well-equipped rooms
  • 🚗Quiet environment for a peaceful night's sleep

Cons

  • 🚿Inconsistent water temperature in showers
  • 👂Poor internal sound-proofing causing disturbances
  • 🔥❄️Shower temperature fluctuations from hot to cold
  • 🚕Difficulty booking taxis and food at the location
  • 🥤Higher prices at the Sky Bar compared to other places
  • 🛌Pillows too high for comfort in some rooms
  • 🗑️Bathroom rubbish bin lacking a lid
  • 🚨Lack of city view in 'city view' rooms
  • 🚢Disappointing second boat experience on excursions
  • 🌧️Weather impacting rooftop bar enjoyment

What this place has to offer

Things to do and ways to relaxBody scrub, Foot bath, Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese

Set in a prime location of Hanoi, O'gallery Classy Hotel & Spa puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, clothes rack, complimentary instant coffee, complimentary tea, free welcome drink. Access to the property's spa will further enhance your already satisfying stay. For reliable service and professional staff, O'gallery Classy Hotel & Spa caters to your needs.

Where you'll be sleeping

Premier Connecting Rooms image 1
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58 m²

Premier Connecting Rooms

2 queen beds

Premium Lake View Room image 1
Premium Lake View Room image 2
Premium Lake View Room image 3
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Premium Lake View Room image 12
26 m²

Premium Lake View Room

1 queen bed

Grand Lake View Suite image 1
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Grand Lake View Suite image 9
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68 m²

Grand Lake View Suite

1 king bed or 1 queen bed or 1 super king bed

Family Connecting Rooms image 1
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58 m²

Family Connecting Rooms

1 double bed & 2 single beds or 1 king bed

Senior Suite with Balcony image 1
Senior Suite with Balcony image 2
Senior Suite with Balcony image 3
Senior Suite with Balcony image 4
Senior Suite with Balcony image 5
Senior Suite with Balcony image 6
Senior Suite with Balcony image 7
Senior Suite with Balcony image 8
42 m²

Senior Suite with Balcony

1 queen bed

San City View Double or Twin Room image 1
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San City View Double or Twin Room image 3
San City View Double or Twin Room image 4
San City View Double or Twin Room image 5
San City View Double or Twin Room image 6
San City View Double or Twin Room image 7
26 m²

San City View Double or Twin Room

1 king bed or 2 single beds

Executive City View Room image 1
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36 m²

Executive City View Room

1 queen bed

Deluxe Double with Window image 1
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Deluxe Double with Window image 3
Deluxe Double with Window image 4
Deluxe Double with Window image 5
24 m²

Deluxe Double with Window

1 queen bed

Deluxe Double with window image 1
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Deluxe Double with window image 5
24 m²

Deluxe Double with window

1 queen bed

Deluxe Double Room - No View image 1
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Deluxe Double Room - No View image 4
22 m²

Deluxe Double Room - No View

1 queen bed

What other guests say about this hotel

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Where you'll be staying