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9.3Rating
ExceptionalRated by Guests
1,758Reviews
What to expect
Pros
- 🌟Excellent and friendly staff providing top-notch customer service
- 🍳Delicious and varied breakfast options with fresh ingredients
- 🛏️Comfortable and clean rooms with cozy ambiance
- 🌆Central location, convenient for exploring the city on foot
- 🏝️Peaceful oasis amidst the bustling city of Hanoi
- 🔔Attentive and helpful bellboys and reception staff
- 🍜Good proximity to local eateries and restaurants
- 💆♀️Relaxing spa amenities for a rejuvenating experience
- 📱Assistance with travel arrangements and local recommendations
- 🍹Welcoming atmosphere and cozy balcony spaces for relaxation
Cons
- 🗣️Language barrier issues with local services and communication
- 🧳Limited amenities in some rooms, like windows or space
- 🚮Proximity to street noise or unpleasant odors outside the hotel
- 🔊Potential noise disturbances in the area, especially at night
- 🔌Inconsistent internet or phone service for guests
- 🧹Rooms might need better cleanliness standards
- 🚕Difficulties with transportation arrangements or services provided
- 💰Issues with pricing discrepancies or services not meeting expectations
- 🌧️Unpredictable weather conditions affecting travel plans
- ⏰Inconvenient check-in or check-out processes
What this place has to offer
Things to do and ways to relaxHiking, Massage, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese
Where you'll be sleeping


















60 m²
Babylon Suite Room
1 queen bed or 1 king bed & 1 king bed


















24 m²
Executive Double Room
1 queen bed


















26 m²
Executive Twin Room
2 single beds


















65 m²
Family Suite with Balcony
2 single beds and 1 king bed


















19 m²
Superior Double or Twin Room
1 queen bed

















20 m²
Superior Double or Twin Room without Window
1 double bed or 2 single beds
















48 m²
Family Suite City View
1 queen bed and 1 king bed















38 m²
Junior Suite with Balcony
1 king bed
















22 m²
Deluxe Double Room
1 queen bed













Junior Suite
1 king bed
What other guests say about this hotel
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